Delivery

From our hands to theirs.

Addresses, time slots, handover and what happens when delivery is not possible.

Area and capacity

Only areas and time slots shown as available at checkout can be selected. Capacity may change while the order is being created.

Recipient contact

A working recipient phone and complete address are required. The courier note should contain access instructions, not sensitive personal information.

Handover

The courier may confirm successful handover. The QR experience becomes useful after the printed card reaches the recipient.

Failed attempt

If the recipient cannot be reached or access is impossible, support will contact the sender to arrange a permitted next step and possible additional charge.

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